FAQ

If you still hold the territory, i.e., you haven’t checked it back in already, first check that you wrote the address correctly. (We all make mistakes.) If the address was written correctly, please add a simple note to the addresses stating that a letter was returned and then add the year and month: “Returned letter YYYY-MM”. If the address is only able to be contacted by mail, e.g., a PO box or a single-unit home with a no-trespassing sign, also mark the address Invalid.

If you do not still hold the territory, i.e., you have already checked it back in, please send a picture to the territory servant of the undeliverable envelope, clearly showing the address.

If you still hold the territory, i.e., you haven’t checked it back in already, first check that you wrote the address correctly. (We all make mistakes.) If the address was written correctly, please add a simple note to the addresses stating that a letter was returned and then add the year and month: “Returned letter YYYY-MM”. If the address is only able to be contacted by mail, e.g., a PO box or a single-unit home with a no-trespassing sign, also mark the address Invalid.

If you do not still hold the territory, i.e., you have already checked it back in, please send a picture to the territory servant of the undeliverable envelope, clearly showing the address.